Notes on how orders are designed, delivered and cared for.

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FOR

CONNECTIONS

  • We deliver Thursday to Sunday. On other days, we focus on behind-the-scenes planning and business orders.

    If you’d like to request a delivery outside these days, please contact us.

  • We hand deliver all bouquet orders from Sydney CBD to Greater Sydney.

    Other parts of NSW are available on request. Please get in touch for areas outside Sydney.

  • We’ll do our best to contact the recipient ahead of time.

    If they’re unavailable, the flowers are returned to our studio and can be re-delivered the next day at an additional cost.

  • To ensure we deliver the best quality flowers, orders must be placed at least 2 days in advance.

  • We do not offer a pick-up option, as we operate as an online-based design studio.

Delivery

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PROJECTS

  • Cut flowers generally last 3–7 days when properly cared for. Follow these steps to keep them fresh for as long as possible.

    For bouquets:

    • Remove all packaging and water pouches within 3 hours of receiving your flowers.

    • Trim the stems at an angle and place them in a vase with fresh water.

    • Add ½ teaspoon of bleach or ¼ of a Milton Antibacterial tablet to keep the water clear.

    • Keep the arrangement away from direct sunlight, heat, and air-conditioning drafts.

    • Change the water daily and remove any wilted blooms.

    For vase arrangements:

    • Fill the vase to the top with fresh water. Make sure the water level covers well beyond the base of the stems to prevent wilting.

    • Refresh the water daily and remove wilted blooms as needed.

    • Keep the water clear by taking out fallen leaves or wilted petals.

    • Avoid placing the vase in direct sunlight, near heat, or in air-conditioning drafts.

CARE INSTRUCTIONS

  • Yes, we create thoughtfully curated arrangements for weddings, birthdays, corporate events, and more.

    Contact us to commission a custom design.

  • Yes, arrangements can be tailored to your preferences, including size, colour palette, and vase.

    Custom arrangements can be tailored to your budget, with a minimum starting price of $180.

    Contact us for any bespoke requests.

CUSTOMS