Notes on how orders are designed, delivered and cared for.
FOR
( ANALOGUE )
CONNECTIONS
Agave Attenuata, Dooral-Dooral Country, NSW, Australia, 2024.
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We deliver Thursday to Sunday, between 8:00AM-5:00PM. We are usually able to cater to specific times in the day, however during peak sales periods, we only offer an AM or PM time slot.
On other days, we focus on behind-the-scenes planning and business subscriptions.
If you’d like to order a custom bouquet or request a delivery outside these days, please contact us. -
We hand deliver all bouquet orders from Sydney CBD to Greater Sydney.
Shipping costs vary between $10-$35 depending on your location and are calculated at checkout. -
We’ll do our best to contact the recipient ahead of time.
If no one is home to accept the delivery, the flowers are returned to our studio and can be re-delivered the next day at an additional cost. -
To ensure we deliver the best quality flowers, orders must be placed at least 2 days in advance.
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We do not offer a pick-up option, as we operate as an online-based design studio.
Delivery
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Between 3–7 days when properly cared for. Follow these steps to keep them fresh for as long as possible:
*Remove all packaging and water pouches within 3 hours of receiving your flowers.
* Trim the stems at an angle and place them in a vase with fresh water.
*Add ¼ of a Milton Antibacterial tablet to keep the water clear.
* Keep away from direct sunlight, heat, and air-conditioning drafts.
*Refresh the water daily and remove wilted blooms as needed.
CARE INSTRUCTIONS
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Yes, we design installations and arrangements for weddings, personal events and corporate.
We’re happy to take the lead or collaborate with our clients to ensure the best possible outcome for your event.
Contact us to enquire about your wedding or event. -
Yes, arrangements can be tailored to your preferences, including size, colour palette, and vase. Flower types can be requested, however this depends on market availability.
Custom arrangements can also be tailored to your budget, with a minimum starting cost of $130.
Contact us for any bespoke requests. -
We offer one-off arrangements as well as weekly and fortnightly subscriptions, tailored to suit a range of spaces and budgets.
Contact us to discuss your requirements.
EVENTS & CUSTOMS
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We accept American Express, Visa, and MasterCard credit and debit cards.
For your security, we do not store or have access to your card details. -
At 1963 WINTER, we take great care to source the highest quality flowers and products for our customers. Please note that flowers are perishable and their lifespan can vary depending on the variety, season, environment, and how they are cared for.
*Availability & Appearance
Flower availability is seasonal and subject to market availability. As a result, not all products will look exactly as pictured on our website. By purchasing from 1963 WINTER, you acknowledge that there may be slight variations in appearance, colour, or arrangement.*Flower Lifespan
With proper care, most flowers can be expected to last 3–7 days. Please check the “Care Instructions” section of this page for steps on how to maintain your cut flowers.*Dissatisfaction & Quality Control
If your flowers do not last at least 3 days, please contact us at info@1963winter.com with photos within 72 hours of receiving. -
We are unable to offer refunds for change of mind.
Replacement flowers cannot be delivered if the original flowers have been disposed of or images are unavailable.
Refunds, where applicable, will be processed via the original payment method and may take up to 5 business days.
We’re always happy to answer questions or provide guidance on flower care. Contact us at info@1963winter.com.